Show, do not describe
Photos of the problem, the part, the model label or a PDF quote. Hank reads what is actually there instead of guessing from a description.
An app by App Pulse Group — iOS & Android
Point your camera at the stain on the ceiling, the part you cannot name, or the quote you were just handed. Hank tells you what it probably is, how urgent it is, what is safe to do yourself, and when to stop and call someone.
Three free jobs a month. Pro raises that to thirty.

A careful second opinion on anything in your home.
Photos of the problem, the part, the model label or a PDF quote. Hank reads what is actually there instead of guessing from a description.
Gas, carbon monoxide, fire, service panels, structural work, asbestos and major mold can never produce do-it-yourself steps. When the rules and the analysis disagree, the safer answer wins.
Every answer is graded — informational, low risk, stop and call, or emergency — so you know whether this is a Saturday job or a phone call right now.
Answers cite the manuals and references behind them, dated to when they were retrieved, so you can check Hank instead of taking his word for it.
How it works
Take a few photos, or hand over a contractor quote as a PDF. Uploads go straight to private encrypted storage and expire on their own.
Deterministic safety rules run first, then a careful analysis of your photos with relevant manuals and references pulled in. The safer of the two classifications is the one you see.
What it probably is, how urgent, what to do next with the tools and precautions each step needs, and an explicit point at which to stop and call a professional.
And, just as importantly, what it doesn't.
A two-minute duplex session where you point the camera, talk, and hear Hank answer — and interrupt him naturally, the way you would a person crouched next to you. Camera frames and audio are relayed in memory and are not stored.
Work out what is failing, name a part you have never seen before, weigh repair against replace, and get model-specific guidance from an appliance label.
Hand Hank the quote and get it in plain language: what is actually being proposed, which line items are ordinary, and what to ask before you sign.
Turn any answer into an asset with one tap. Appliances, service history, filters and follow-ups live in your home record, with reminders when something is due again.
Your home exists the moment you open the app — no account, no email, no waiting. You can attach email recovery later without re-keying anything you have already saved.
Hank is very good at telling you what you are probably looking at and when not to touch it. He is not a licensed electrician, plumber or structural engineer, and he will tell you when you need one.
A careful second opinion on anything in your home.
In testing now — public release coming soon.